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- About Zenseats
- What is Zenseats?
- Ordering Your Tickets
- Can I trust the tickets on Zenseats?
- Why is the price I paid different to the price printed on my tickets?
- What is the secondary ticketing market?
- My order is ‘pending confirmation’ what does this mean?
- Receiving Your Tickets
- When will I receive my tickets?
- How do I download my e-tickets?
- Why is the price printed on the ticket different to what I paid?
- Why do my tickets have someone else’s name on them?
- Cancellation Questions
- What happens if an event is cancelled?
- What happens if an event is postponed/rescheduled?
- Can I cancel my tickets?
- Payment Questions
- How do I use my voucher?
- Why is it necessary to enter my payment details if I am using a voucher?
- Which Payment Methods do you accept?
- My payment has been declined
- Buying Tickets
- Will my tickets be sat together?
- Where will my seats be in the stadium?
- Are my tickets guaranteed?
- What form of payments do you accept?
- Is the transaction secure?
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Receiving Your Tickets
When will I receive my tickets?
How do I download my e-tickets?
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