Europe’s premier secondary marketplace for live events. Tickets may be above or below face value. Every ticket purchase is 100% guaranteed.

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Help & FAQs/Cancellation Questions

What happens if an event is cancelled?

It is up to the sole discretion of Zenseats to determine that an event has been cancelled and will not occur at a later date. Once it has been confirmed that the event has been cancelled, we will contact you via email to provide you with the option for a credit note of 110% of the original cost of your order. Alternatively, you can receive a refund for the total cost of your order, including service fees, shipping and handling charges.

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