Global premier secondary marketplace for live events. Tickets may be above or below face value. Every ticket purchase is 100% guaranteed.

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Buyer

Guarantee

Only have the best kind of sleepless nights with the Zenseats Buyer Guarantee.

Compensation for cancelled events

We recognise that the current global climate brings with it an air of uncertainty surrounding future events, Zenseats aims to combat this by putting your mind at ease with its compensation plan for cancelled events.

If an event is cancelled with no rescheduled date, you will receive a full refund on the purchase price of your ticket, (delivery fees included!) or the option to use a credit of the purchase price +10% for another event of your choice.

Should an event be rescheduled, your ticket remains valid. However, if you can no longer attend then our committed service team will assist you in reselling your ticket on our platform.

Valid Tickets

At Zenseats, we pride ourselves on our uncompromising evaluation of all our suppliers in order to ensure that your tickets are 100% authentic, meaning you receive exactly what you ordered or better.

We strive to remove the burden of secondary ticket buying for our customers so that your sole focus can be on having a good time, that’s why we guarantee valid tickets or your money back.

Buy and sell with confidence

When you purchase or sell a ticket on Zenseats, we want you to feel completely safe in doing so. Zenseats meets established industry standards for privacy and security to guarantee your transactions are secure.

We do not share your personal information with the individual or company on the other end of the sale and we provide an added layer of protection by securing the tickets, making the payments and addressing any issues on either side so you don’t have to.

Full support from sale to seat

Enjoy the peace of mind that comes with having dedicated support from our highly-trained customer service team. As a full-service provider, we make sure our booking agents are available to contact at any hour, online or over the phone, because we know that when you have an issue you want it addressed straight away.

The Zenseats customer care team is there to make your buying or selling process as stress-free and easy as possible. No matter what your question or concern is, don’t hesitate to reach out and you’ll find a friendly face eager to help.

Get tickets for

Live events

We know the feeling you get when witnessing a once-in-a-lifetime event. At Zenseats, we believe in giving fans across the globe the power to experience those moments live and in the easiest way possible.